Privacy Policy

Privacy Policy for Hilton Clearance

1. Introduction

Hilton Clearance (“we,” “us,” or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

We may collect and process the following types of personal information:

• Personal Identifiable Information (PII): Name, address, email address, phone number.

We do not collect or store any payment details. 

3. How We Use Your Information

We use the information we collect to:

• Provide our waste clearance services to you.

• Communicate with you regarding our services, including sending invoices and service updates.

• Maintain accurate records of our customers for operational purposes.

4. Legal Basis for Processing

We process your personal information under the following legal bases:

• Contractual Necessity: To fulfil our contract with you, such as providing waste clearance services.

• Legal Obligation: To comply with legal requirements, such as maintaining accurate records for tax purposes.

• Legitimate Interests: To operate and manage our business efficiently.

5. Data Sharing

We may share your personal information with:

• Service Providers: Third-party providers who assist in delivering our services, such as IT support.

• Legal and Regulatory Authorities: If required by law or for the purposes of fraud prevention.

We do not sell or trade your personal information to third parties.

6. Data Retention

We will retain your personal information only for as long as necessary to fulfil the purposes for which we collected it, including to satisfy any legal, accounting, or reporting requirements.

7. Your Rights

Under the UK GDPR, you have the following rights:

• Access: Request access to your personal information.

• Correction: Request correction of inaccurate or incomplete information.

• Erasure: Request deletion of your personal information where there is no good reason for us to continue processing it.

• Restriction: Request restriction of processing of your personal information.

• Data Portability: Request the transfer of your personal information to another party.

• Objection: Object to the processing of your personal information where we are relying on a legitimate interest.

To exercise any of these rights, please email us hiltonclearance@gmail.com.

8. Data Security

We have implemented appropriate security measures to protect your personal information from being accidentally lost, used, or accessed in an unauthorised way.

9. Cookies

Our website does not use cookies to track personal data. If any cookies are used, they are solely for website functionality and user experience enhancement.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and where appropriate, notified to you by email.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

• Email: hiltonclearance@gmail.com

• Address: 21 Kings Hill, Kempsey, WR5 3LJ

• Phone: 01905 943 023